Fieldquests Terms and Conditions

1 Agreement and adult eligibility

You must be at least 18 years old and legally able to enter this agreement to create an account, submit information, book a class, or use messaging. Children may attend classes but may not operate accounts, complete website forms, post content, or send messages. A learner profile is an adult-managed enrollment record, not a child account. Do not allow a child to use your account or verification codes.

By affirmatively accepting these Terms during registration or checkout, you agree to them. If you act for an organization, you represent that you are authorized to bind it. The class description, total price, schedule, and cancellation terms presented and accepted before payment form part of the applicable booking. The Privacy Policy separately explains our information practices; acceptance of these Terms is not consent to optional health-data processing.

These Terms contain the core conduct, safety, teacher, and refund requirements. Additional activity-specific requirements apply only if identified and made available before the applicable booking or teacher approval. Mandatory law controls any conflict. These Terms control over a conflicting teacher listing except for a more favorable refund promise expressly disclosed before payment. A teacher may not reduce your rights through an undisclosed policy.

2 Accounts and authorized profiles

Provide accurate account information and keep it current. An adult may maintain eligible family, group, and teacher profiles under one email address. You are responsible for selecting the correct profile and acting only within its authorized role. Switching profiles does not authorize access to another person’s records.

Sign-in uses a password. New accounts verify their email address with an emailed code, and password recovery also uses an emailed code. Follow the password requirements displayed during signup. Protect your password, email account, verification codes, and devices; do not share passwords or codes, and sign out on shared devices. Promptly report suspected unauthorized access to Support. You are responsible for activity you authorize and for complying with these account-security duties; this does not make you automatically liable for every unauthorized transaction. We may restrict compromised access while addressing the issue.

3 Marketplace and class provider roles

Fieldquests provides discovery, listings, booking, payment coordination, messaging, waitlists, refunds, reviews, and recordkeeping tools. The identified teacher independently provides the class. A confirmed booking creates a class-delivery agreement between that teacher and the enrolling adult, subject to the accepted booking terms. Fieldquests provides the marketplace services under these Terms. Fieldquests supports listings nationwide across all 50 United States and the District of Columbia, subject to actual class availability and applicable local requirements. Nationwide availability does not establish that a particular class, venue, or activity satisfies local licensing or other legal requirements.

Fieldquests does not ordinarily operate a school, childcare program, venue, transportation service, medical service, or emergency service and does not provide onsite instruction or supervision. Teachers are intended to act as independent providers and may not bind Fieldquests or represent themselves as our employees or agents. Legal classification depends on the actual relationship and applicable law. These descriptions do not eliminate Fieldquests’ responsibility for its own conduct or legal obligations.

Homeschool or enrichment labels do not establish a licensing exemption, school accreditation, credit eligibility, or compliance with compulsory-education requirements. The responsible adult must determine how a class fits the learner’s educational needs; teachers must accurately describe any supported accreditation or credit claim.

4 Listings and booking

Teachers must accurately disclose the instructor, subject, learner ages, prerequisites, schedule, capacity, general area, venue type, price, materials, accessibility, material hazards, supervision, required guardian or group-leader presence, and arrival and pickup rules. Times and cancellation deadlines use the class-location time zone. A private class address is provided to the relevant enrolling adult after confirmed payment rather than published in a public listing.

An interest listing, favorite, availability submission, or waitlist position does not reserve a seat or authorize a charge. A booking is confirmed only when the required acceptance and payment steps are completed and confirmation is issued. Do not attend an unconfirmed class. We may correct an error before confirmation; a material error discovered afterward must be disclosed and the payer offered acceptance of the correction or a full refund for the affected undelivered class.

Each listed class date is independently selected, booked, paid for, canceled, and refunded. A teacher may list several dates for the same activity, but booking one date does not enroll a learner in any other date. Bundled courses involving one payment for multiple required meetings are not supported at launch and may not be offered through the marketplace. A material change to the date, time, location, format, activities, supervision, or learner requirements gives the payer the refund choice described below. A change of teacher is not permitted under the launch model.

5 Guardian and group authority

An enrolling adult must be a parent, legal guardian, or adult specifically authorized to enroll the learner and provide the information submitted. At launch, a group leader books by learner count without creating a platform profile for each learner. The leader must have organizational authority where needed, obtain and maintain individual guardian permissions, and confirm these responsibilities at checkout. The leader maintains the learner roster, emergency and guardian contacts, and authorized pickup information; remains onsite to supervise the authorized group; and manages arrival, pickup, and release. Records must be readily available onsite and produced when reasonably necessary for safety, a specific consent, an incident, or applicable law. The teacher receives the leader’s contact details, learner count, confirmation of age and class eligibility, and the minimum information needed for safe participation. Individual learner details need not be uploaded routinely solely because of group enrollment.

General enrollment permission does not by itself authorize optional publicity, medical treatment, a release of a child’s legal claims, or a waiver of the child’s dispute rights. Obtain separate authorization where legally required. Do not submit information about a learner whom you lack authority to represent. Notify Support of a disputed enrollment or guardian authority issue. Fieldquests may restrict access while reviewing authority without deciding a custody dispute.

Review the class information, ask questions about material risks, and confirm necessary accommodations and emergency arrangements before attendance. Keep relevant emergency and pickup information current. Optional allergy or accessibility notes should contain only information relevant to participation; do not submit full medical records, a child’s Social Security number, identity documents, or unnecessary diagnoses. Submitting a note does not itself confirm that an accommodation has been arranged. Before optional care or accessibility notes are first saved, the authorized adult must separately opt in to their collection and storage. At each booking, a separate, unchecked consent authorizes sharing the relevant notes with the identified teacher for that class. Accepting these Terms does not provide either consent. Declining optional notes does not prevent account creation or booking; any necessary accommodation or safety arrangement must be discussed individually.

6 Supervision and child safety

The approved teacher named on the listing must disclose whether guardians remain or drop off, the supervision plan, capacity, emergency arrangements, allergy and medication procedures, bathroom-assistance arrangements, and authorized pickup procedures. Only that teacher may provide instruction and the teacher’s promised supervision; assistants, substitutes, and transfers of the class to another adult are prohibited at launch. Guardians may remain with their own learners and group leaders must remain with their authorized groups, but they may not be used to supervise unrelated learners as a staffing workaround. Venue employees performing ordinary facility duties are not instructors or supervisors under the booking. The responsible adult retains responsibility before check-in and after authorized pickup; the teacher assumes the disclosed duties at check-in and remains responsible until lawful release. The group leader retains the group responsibilities described above. A teacher must not leave a child unattended because pickup is late. Class capacity and activities must be safe under this staffing model. Lawful emergency help from a guardian, venue employee, bystander, or responder does not authorize continued instruction or transfer of the teacher’s supervision duties.

Planned instruction must occur in observable, interruptible spaces. Individual instruction requires advance guardian agreement and an appropriate visibility and adult-presence plan. Grooming, sexualized conduct, secret communications or gifts, corporal punishment, humiliation, hazing, exploitation, and impaired supervision are prohibited. Physical restraint, seclusion, and corporal punishment are prohibited. This does not prevent lawful emergency rescue action reasonably necessary to protect a person from imminent serious physical harm. Any physical contact must be limited to the immediate rescue, use no more force than reasonably necessary, and end when the danger passes. Prompt documentation, guardian notification when safe and lawful, and legally required reporting must follow. Fieldquests does not authorize or train teachers to use restraint techniques, and this exception grants no general authority to restrain a learner. Stricter applicable legal limits control. Personal-care assistance must follow an appropriate guardian-approved plan.

At launch, firearms, live-weapons instruction, hunting, teacher-provided transportation, overnight activities, and classes requiring staffing that the platform does not support are prohibited. Ordinary family arrival and pickup are not teacher-provided transportation. Other materially elevated-risk activities remain unavailable and may not be published, booked, or conducted unless Fieldquests first develops and performs an approval review and expressly approves the activity. No such approval process is available at launch. Experience-level labels, teacher disclosures, or guardian permission do not bypass this restriction. Ordinary cooking, crafts, animal encounters, exercise, and walks must be assessed for the actual hazards, learner ages, equipment, venue, and supervision; materially elevated risks remain subject to the restriction. A later review process must address relevant qualifications, insurance, venue permission, safeguards, and any required guardian consent before those activities become available.

For immediate danger, call 911 or the appropriate emergency service. A mandated reporter must make the legally required child-abuse or neglect report promptly to the designated authority without waiting for Fieldquests, a supervisor, or guardian permission. Other adults should report reasonable child-safety concerns to the appropriate authority. Notify Fieldquests afterward when safe and lawful. Support is not an emergency service. Preserve relevant evidence, do not conduct your own investigation or confront an alleged perpetrator, and do not retaliate against a good-faith reporter.

7 Teacher eligibility and screening

Teachers must be adults, provide accurate identity and experience information, and satisfy the screening and approval requirements disclosed during application before public listing or teaching. Pending profiles and photos remain private. Approval applies only to the individual teacher associated with the profile. Assistants and substitutes may not teach or provide the teacher’s supervision, even if separately screened or approved. Approval must remain current through each class date.

NCSI conducts the launch screening through its hosted applicant process. The screening package includes two multi-jurisdictional database searches; two sex offender registry searches; Social Security number validation; name and address history records; OFAC and other national watch-list searches; and local-jurisdiction searches in all counties included in the package, with a five-year county-search period. This describes the package scope, not a search of every county in the United States or a guarantee that all records will be found. Applicable law may limit reportable information. The application must identify the covered counties and actual package limitations before authorization or payment. The teacher follows the NCSI link from the dashboard and pays NCSI $23 directly for the advanced background check. Fieldquests reviews and records the eligibility result before permitting a public profile or class publication. The application must disclose the renewal interval, eligibility criteria, and applicable disclosure and authorization requirements before authorization or payment. The applicable renewal interval, eligibility criteria, and required notices are disclosed through teacher onboarding before authorization or payment. Accepting these Terms does not substitute for a legally required screening authorization. NCSI’s authorization must cover the applicable Fieldquests screening purpose. Fieldquests will follow applicable consumer-report laws, including required notices, report access, an opportunity to dispute inaccuracies, and pre-adverse-action and adverse-action procedures for the legally applicable report purpose. Lawful interim safety measures do not replace required procedures for a final report-based denial.

Approval or a badge describes completion of the identified process as of the displayed date, not a guarantee of identity beyond the stated verification, future conduct, credentials, safety, or teaching quality. Credentials are self-reported unless expressly labeled verified. Teachers must report material eligibility or safety changes as required by applicable law and promptly renew expiring requirements. Expired approval prevents teaching until restored.

8 Teacher business and data responsibilities

Teachers are responsible for lawful instruction, venue authorization and conditions, equipment, supervision, permits, business registrations, activity-specific licenses or documented exemptions, applicable insurance, taxes, and accessibility duties. Required insurance and proof requirements must be stated in the teacher onboarding terms. Approval does not transfer these responsibilities to Fieldquests. Teachers must comply with applicable childcare, camp, education, health, fire, zoning, and other activity and location requirements.

Teachers and venues must consider reasonable accommodation requests individually and may not impose unlawful disability-related surcharges or blanket exclusions. Fieldquests remains responsible for accessibility obligations applicable to its own marketplace. Contact the accessibility channel above if the usual flow is inaccessible.

Teachers may use learner and guardian information only for the booked class, necessary coordination and safety, and legally required records. Do not sell it, use it for unrelated marketing, or disclose it to unrelated persons. Do not grant an assistant, substitute, or other unapproved adult access to learner records. Secure necessary emergency rosters and incident records, end ordinary access when no longer needed, and delete copies when the legitimate purpose and required retention end. Promptly report unauthorized access or disclosure to karen@fieldquests.com, preserve relevant evidence, and cooperate with required incident handling.

9 Prices payments and teacher payouts

Checkout must show the total price, mandatory charges, and applicable taxes before payment. You authorize the disclosed booking charge using a payment method you are authorized to use. These Terms do not authorize recurring subscriptions or automatic waitlist charges. Stripe processes payments and teacher connected-account payouts under its applicable terms. Fieldquests does not store full payment-card or bank-account numbers.

Fieldquests charges teachers a marketplace fee equal to 15 percent of the class subtotal, excluding separately stated taxes. Payment-processing costs are included in the 15 percent fee and not separately deducted from the teacher’s 85 percent share. No additional teacher fee may be charged without advance disclosure and acceptance. The onboarding payment schedule must state payout timing, processing charges, refund and chargeback allocation, and any limited reserve or negative-balance recovery authority before paid classes are accepted.

Teacher payouts may be adjusted for refunds, chargebacks, duplicate payments, fraud, and amounts properly owed under the accepted payment schedule and provider rules. Adjustments must relate to the affected transactions or a documented payment risk and comply with law. We will provide available transaction records and an explanation upon request. Teachers must cooperate with legitimate dispute-documentation requests. A delayed teacher payout does not extinguish a legally owed consumer refund.

Teachers remain responsible for their applicable business and income taxes. Fieldquests will perform any tax collection, reporting, or marketplace obligations imposed on it by law. Nothing limits a payer’s lawful chargeback, billing-error, or other payment rights, and no party is entitled to duplicate recovery for the same loss.

10 Cancellations and refunds

For a family or group cancellation of a scheduled class, the following schedule applies to the amount paid for the affected class: more than 48 hours before the published start time, a full refund; at least 24 hours and no more than 48 hours before start, a 50 percent refund; less than 24 hours before start or a no-show, no automatic refund. Exactly 48 hours and exactly 24 hours fall within the 50 percent tier. Applicable tax adjustments follow law. A more favorable expressly disclosed booking policy or mandatory legal right controls.

A cancellation is effective when submitted through Fieldquests. If that flow is unavailable or inaccessible, send the booking reference and cancellation request to hello@fieldquests.com. The message timestamp controls; later processing must not reduce an otherwise timely refund. Each date is canceled separately, and the deadlines apply to that date alone.

If the approved teacher cannot attend or otherwise cancels, the payer receives a full refund for that booking, including mandatory charges and applicable taxes, without a platform or processing-fee deduction. The class may instead be rescheduled with that same teacher only after the payer affirmatively accepts the replacement date. A payer may decline a material class change and receive the same full refund even if able to attend the changed class. Neither an assistant nor another teacher may take over the booking, including another separately approved Fieldquests teacher.

Teacher cancellation for weather, illness, emergency, or unsafe conditions requires a full refund unless the payer affirmatively accepts a rescheduled date with the same approved teacher. Silence is not acceptance, and a credit is not a substitute for the refund owed. Family illness or emergency follows the family cancellation schedule unless a more favorable exception is approved or law requires otherwise.

Approved refunds are returned to the original payment method when possible and initiated within five business days after approval. Bank posting times vary. Contact Support about unsafe conditions, non-delivery, materially inaccurate listings, duplicate charges, or a disputed refund. Account restrictions, feature discontinuation, and teacher payout status do not defeat refund rights.

11 Communications reviews and prohibited use

Use messaging for legitimate adult-to-adult class coordination. A teacher may send a class announcement; replies are private adult threads. Do not communicate privately with learners, request unnecessary sensitive information, spam, harass, discriminate unlawfully, impersonate others, commit fraud, bypass security, scrape private records, distribute malware, infringe rights, or manipulate bookings, fees, attendance, or reviews. Teachers must use the platform payment flow for bookings made through Fieldquests.

Reviews must reflect a genuine booking experience, including cancellation or non-delivery. Do not fabricate reviews, condition incentives on favorable sentiment, conceal required incentive or relationship disclosures, or threaten retaliation for criticism. We may remove unlawful, clearly false, irrelevant, abusive, or privacy-invasive content but will not remove an otherwise lawful review solely because it is negative. Nothing restricts honest reviews, communications with authorities, legal or medical advice, or lawful preservation of evidence.

12 Content ownership and photography

You retain ownership of content you submit and must have the rights and permissions needed to submit it. You grant Fieldquests a nonexclusive, royalty-free license to host, reproduce, format, and display it only as reasonably necessary to operate the service and display the listing, profile, or review you submitted. Service providers may process it to perform those functions. This license does not permit unrelated advertising, public disclosure of private messages or learner records, or promotional use of a child’s name, image, voice, or health information.

Fieldquests does not request, collect, record, or manage permission to photograph or record learners. Teachers may not upload identifiable learner photographs or recordings to Fieldquests. If a teacher wishes to photograph or record a learner outside the Fieldquests platform, the teacher must first explain the intended use and obtain any legally required written permission directly from the learner’s parent or legal guardian. A group leader may provide permission only when authorized to do so for each identifiable learner. Permission must be voluntary, and declining permission may not affect class participation. Teachers are responsible for maintaining permission records and complying with applicable privacy, publicity, and child-protection laws.

Fieldquests and its licensors retain ownership of marketplace software, branding, and original materials. You receive a limited, revocable permission to use the marketplace for its intended lawful purposes. No ownership in another teacher’s materials is transferred through a booking unless expressly stated.

13 Copyright notices

Send copyright notices to Fieldquests Legal at karen@fieldquests.com. Our mailing address is available upon verified legal request. A notice under 17 U.S.C. § 512 must include a physical or electronic signature; identification of the copyrighted work or a representative list; identification and location of the challenged material sufficient for us to find it; contact information; a good-faith statement that the use is not authorized by the owner, its agent, or law; and a statement that the notice is accurate and, under penalty of perjury, that you are authorized to act for the owner.

We will expeditiously remove or disable material identified in a compliant notice, notify the submitting user, and handle applicable counter-notices. We terminate repeat infringers in appropriate circumstances and accommodate applicable standard technical measures. Privacy, trademark, impersonation, and safety reports may also be submitted to Support and follow the requirements appropriate to the concern.

A counter-notice must include a physical or electronic signature; identification of the removed material and its former location; a statement under penalty of perjury of a good-faith belief that removal resulted from mistake or misidentification; your name, address, and telephone number; consent to federal district court jurisdiction where your address is located, or, if outside the United States, any district where Fieldquests may be found; and agreement to accept service from the claimant or its agent. We forward a compliant counter-notice to the claimant, including its contact information, and notify the claimant that restoration will occur in 10 business days. We restore access no earlier than 10 and no later than 14 business days after receipt unless our agent receives notice of a filed court action seeking to restrain the alleged infringement. Independent lawful removal grounds may still apply.

14 Availability enforcement and termination

We may maintain, change, interrupt, or discontinue features and cannot promise uninterrupted service, class availability, search placement, enrollment levels, teacher income, or educational outcomes. Contact Support if an outage affects a booking, cancellation, or essential class information; we will provide a reasonable alternative access route for those needs.

We may remove content, restrict communication, pause listings, suspend approval or accounts, cancel bookings, preserve records, and contact authorities when reasonably necessary for safety, legal compliance, fraud, payment risk, or a material Terms violation. When appropriate and lawful, we will give notice and a reason and allow review through Support. Notice may be limited or delayed to protect a child, investigation, or legal obligation. Safety restrictions may remain during review.

You may stop using the service and request account closure. Closure does not cancel a booking by itself; use the cancellation process. Following suspension or termination, paid future bookings must be reviewed and either continued safely, changed with the payer’s agreement, or cancelled with the refund due. Payment, confidentiality, limited record retention, content rights needed for retained records, liability, indemnification, and dispute provisions survive as necessary to resolve existing obligations.

15 Risks warranties and limits of liability

In-person activities may involve disclosed tools, food, allergens, animals, physical activity, outdoor conditions, and unfamiliar venues. Review the activity-specific disclosures and ask questions before participation. Ordinary and disclosed activity risks cannot always be eliminated. Acknowledging those risks does not release a child’s claims, authorize undisclosed activities, or excuse a party’s legal duties. Any activity-specific release must be separately presented and enforceable under applicable law.

TO THE EXTENT PERMITTED BY LAW, THE MARKETPLACE TECHNOLOGY IS PROVIDED AS AVAILABLE WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. We do not guarantee independently provided class outcomes, complete prevention of misconduct, or the accuracy of every user submission. This provision does not limit an express promise in these Terms, a refund owed, or nonwaivable statutory rights.

TO THE EXTENT PERMITTED BY LAW, FIELDQUESTS IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM MARKETPLACE USE. FOR OTHER COVERED CLAIMS, FIELDQUESTS’ AGGREGATE LIABILITY ARISING FROM THESE TERMS OR MARKETPLACE USE WILL NOT EXCEED THE GREATER OF $1,000 OR THE TOTAL AMOUNT YOU PAID THROUGH FIELDQUESTS DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These exclusions and cap do not apply to fraud, intentional misconduct, gross negligence, bodily injury or death caused by negligence, a legally owed refund, or any liability or remedy that applicable law prohibits limiting. They do not limit a teacher’s obligations or waive a learner’s claims. If a limitation is unenforceable, liability is limited only to the extent law permits.

16 Teacher indemnification

A teacher must defend and indemnify Fieldquests and its officers and employees against third-party claims and reasonable resulting damages and defense costs to the extent caused by the teacher’s negligent or unlawful class delivery, unsafe venue or equipment under the teacher’s control, infringement in submitted content, or material breach of these Terms. No indemnity applies to the extent a claim is caused by Fieldquests’ own fault. Families and guardians do not undertake an indemnity for a child’s injury claim under these Terms.

Fieldquests must give prompt notice of a covered claim, subject to no loss of rights unless delay materially prejudices the defense, and reasonably cooperate at the teacher’s expense. The teacher may control the defense with qualified counsel reasonably acceptable to Fieldquests; Fieldquests may participate with separate counsel at its own expense, except where a material conflict requires separate representation for a covered claim. No settlement may impose an admission, nonmonetary obligation, or unreleased liability on Fieldquests without its consent, not unreasonably withheld. Fieldquests may not settle a claim at the teacher’s expense without the teacher’s consent, not unreasonably withheld.

17 Disputes governing law and general terms

For a nonurgent dispute, either party may send a written description and requested resolution to the legal contact above or the account email. The parties will seek a good-faith resolution for up to 30 days after receipt. This process does not postpone emergency relief, mandatory reporting, chargebacks, statutory deadlines, or any legally protected remedy and is not a barrier to filing when needed to preserve rights.

These Terms are governed by the law of Minnesota, excluding its conflict-of-laws rules, subject to mandatory consumer protections that apply to you. Subject to nonwaivable jurisdiction and venue rights, disputes may be brought in the state or federal courts serving Sherburne County, Minnesota. These Terms do not impose mandatory arbitration or a class-action or jury-trial waiver.

We may update these Terms prospectively and give reasonable notice of material changes through the account or contact email, with new acceptance where required. Existing bookings retain the terms accepted at booking unless the payer agrees to a change or law requires it. If a provision is invalid, the remaining provisions continue to the extent lawful. A failure to enforce a provision once is not a waiver. You may not transfer an account or booking without appropriate consent; any permitted business transfer by Fieldquests remains subject to existing obligations and applicable privacy law. These Terms and the accepted booking and applicable onboarding terms constitute the agreement for their subject matter. Electronic acceptance and records may be used where law permits. Contact karen@fieldquests.com or a mailing address available upon verified legal request for legal notices.